Refund policy

Refund & Return Policy

All of our canvas artworks are made to order, carefully produced specifically for each customer.

Because each item is custom-made, we do not accept returns or exchanges for non-quality-related reasons, including but not limited to:

If your order arrives damaged, defective, or incorrect, we’re happy to help.

Please contact us within 7 days of delivery and provide:

Once verified, we will offer a free replacement or a full refund, depending on the situation.

Orders may be canceled within 12 hours of purchase.
After production begins, cancellations are no longer possible.

Approved refunds are issued to the original payment method and typically take 3–5 business days to process.

If you have any questions, please contact us at support@one-dayday-art.com.

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